Privacy-first
Instagram export missing files
Official Instagram export (ZIP). No login. No automation. Runs locally in your browser.
How it works
1
Download your Instagram export (ZIP)
Request and download the official export from Instagram.
2
Open the ZIP in SecureFollow
No uploads - the analysis runs locally in your browser.
3
See who changed and export lists
View unfollowers, not following back, and mutuals instantly.
Files that must exist in the ZIP
- followers_*.json
- following_*.json
- Often under connections/followers_and_following/.
- If you don’t see followers.json, look for followers_1.json (new format). Files can be split and often use string_list_data.
Why files go missing
- Export was incomplete or interrupted.
- HTML format was selected.
- Connections data was not included.
How to fix a missing-files export
- Request a fresh export in JSON.
- Make sure Connections is selected.
- Wait for the ready email and download again.
Verify before importing
- Open the ZIP and search for the filenames.
- Confirm files are not empty.
- Use the newest export.
Ready to analyze your export?
- Open the app and drop in your ZIP.
- Need help downloading the ZIP? Follow the guide.
FAQ
Which folder should I check?
Look for connections/followers_and_following/ inside the ZIP.
What if only followers or following exists?
The export is incomplete. Request a new JSON export.
Can I use an older export?
Use the most recent export to avoid stale data.
Why does Instagram omit files?
Usually the wrong format or export scope was selected.